Items that are in stock are generally shipped same day. Overall delivery times vary depending on the product you have ordered and your delivery address. Please refer to your order confirmation email for expected shipping dates.
After your order is shipped by PST, deliveries typically occur within:
- 1-3 business days within Queensland
- 2-5 business days to Sydney
- 3-10 business days to Melbourne, Adelaide and Hobart, Canberra
- 4-10 business days to WA, NT and non-metro areas outside Queensland
Please note: Delays may occur during holiday and peak periods or extreme weather conditions.
Always ask prior to returning any goods. If
you decide the item purchased does not suit your requirements, please contact
us to see if a return is possible. It is not possible to return some items, so
please ask before purchase if you think it may be necessary.
A 15% re-stocking charge will be levied on goods returned due to
error on the part of the customer. We try to keep this charge minimal, however
returns do have a cost to us.
Charges:Orders valued below $200 are charged a minimum of $26.00 for shipping and handling, generally by express shipping international. If shipping charges are greater than $26.00 (larger or heavy items) the shipping charge will be billed to you at cost.
Overseas orders valued above $200 will attract the shipping charge only, billed to you at cost.